Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazon Shopify Compete for Sellers with Warehousing Strategies

Amazon Shopify Compete for Sellers with Warehousing Strategies

The competition between Amazon and Shopify for sellers is intensifying. Amazon's launch of the 'Unlimited Storage' program aims to build a super supply chain. Shopify, on the other hand, is warning against 'Buy With Prime' to defend its ecosystem. These moves by the giants aim to win seller loyalty by providing more comprehensive and attractive services, signaling a new round of reshuffling in the e-commerce industry. The battleground is shifting towards offering superior infrastructure and control over the seller experience.

01/06/2026 Logistics Industry Insights
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Douyin Shop Dropshippers Adapt to New Regulations

Douyin Shop Dropshippers Adapt to New Regulations

The Douyin Shop dropshipping model isn't dead. While new regulations restrict proxy shopping software, authorized distribution platforms remain viable. Merchants should proactively seek partnerships with manufacturers, join official supply chain platforms, or choose authorized platforms for order placement. By standardizing operations and adapting to the evolving landscape, sellers can achieve sustainable growth within the Douyin e-commerce ecosystem. Focusing on compliant practices and building strong supplier relationships are key to navigating the new regulations and thriving in the long term.

01/06/2026 Logistics Industry Insights
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Ebays AI Tools Divide Sellers Trust Issues Emerge

Ebays AI Tools Divide Sellers Trust Issues Emerge

eBay has introduced a generative AI solution to streamline product listing for sellers, raising concerns about privacy, accuracy, and platform services. Whether this technological innovation gains trust hinges on eBay's ability to balance convenience with risks, and to address the actual needs of sellers. Building a fairer and more efficient e-commerce ecosystem requires careful consideration of these factors. The key is to ensure the AI tool enhances the seller experience without compromising data security or accuracy in product descriptions.

12/31/2025 Logistics Industry Insights
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Chinese Sellers Dominate Amazon Supply Chains

Chinese Sellers Dominate Amazon Supply Chains

This article analyzes the rise of Chinese sellers on the Amazon platform, noting their market share has rebounded to historical highs. It highlights the crucial role of China's robust supply chain and industrial belts in their success. The article explores trends such as consumption inversion, the rise of B2C models, and factory transformations, indicating the significant position of Chinese sellers in the global e-commerce market. These factors contribute to their competitive advantage and continued growth within the Amazon ecosystem.

12/31/2025 Logistics Industry Insights
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Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Douyin Sellers Adapt Strategies to Avoid Removal Increase Sales

Douyin Sellers Adapt Strategies to Avoid Removal Increase Sales

This article delves into the common reasons for being removed from the Douyin Shop Selected Alliance and provides practical advice to avoid such removals. It also details practical promotion strategies for the Selected Alliance, helping merchants leverage traffic and achieve sales growth. Compliant operation is the prerequisite, and dedicated service is key. Mastering the right strategies is essential to stand out in Douyin e-commerce. Focus is placed on compliance and quality to achieve sustainable growth within the platform's ecosystem.

12/30/2025 Logistics Encyclopedia
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Chewy Marketplace Expands Pet Product Sales in US

Chewy Marketplace Expands Pet Product Sales in US

This article provides an in-depth analysis of the platform model of Chewy, a leading pet e-commerce giant in the US. It covers Dropship, Chewy Purchase, and Chewy Import models, analyzing their respective advantages, disadvantages, and applicable scenarios. The article also advises merchants to exercise caution when selecting third-party service providers to avoid potential risks, ultimately helping them successfully onboard the Chewy platform. This guidance aims to empower sellers with the knowledge needed to navigate Chewy's ecosystem and achieve success.

01/15/2026 Logistics Industry Insights
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GFC Warehouse Boosts Crossborder Ecommerce Logistics Efficiency

GFC Warehouse Boosts Crossborder Ecommerce Logistics Efficiency

GFC Warehouse serves as a global fulfillment center, providing one-stop logistics solutions for cross-border e-commerce. With a global warehousing network, optimized customs clearance processes, and real-time logistics information, it significantly enhances delivery efficiency, reduces operational costs, and improves customer satisfaction. This approach represents a key development direction for modern cross-border e-commerce.

08/05/2025 Logistics
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Guide Opening a Douyin Shop for Individuals and Businesses

Guide Opening a Douyin Shop for Individuals and Businesses

This article provides a detailed interpretation of the requirements and processes for opening a personal, individual, or enterprise TikTok Shop. It compares the differences between the standard TikTok e-commerce platform and TikTok Lite e-commerce, offering recommendations for different types of merchants. The aim is to help businesses efficiently onboard onto the TikTok Shop platform.

01/04/2026 Logistics Encyclopedia
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